Client: A leading regional insurance provider
Challenge: The company was struggling to keep up with the changing risk landscape, relying on outdated risk models and manual processes for assessing claims.
Solution:
Quantal designed a custom AI-driven risk assessment platform that:
- Integrated real-time data to analyze risk factors for each claim.
- Utilized machine learning models to predict high-risk claims and recommend mitigation strategies.
- Automated the claims review process, reducing manual intervention and speeding up decision-making.
Results:
- 40% faster claim assessments.
- 25% reduction in high-risk claims losses.
- Improved customer satisfaction due to quicker claims processing and fewer disputes.
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